Policies
Refund & Returns Policy
We offer a fourteen day money-back guarantee. You have the right to cancel your order within fourteen days of the date of order (or fourteen days of receipt of the goods, whichever is the longer) if you are dissatisfied in any way. If you cancel your order, you will have your payment returned and will be asked to confirm that the software supplied by us is no longer in use and has been permanently deleted from your computer(s). To cancel an order email support@aspaxis.com
Privacy Policy
ONLINE PRIVACY PRACTICES
Your right to privacy is important to us. We are keen to strike a fair balance between your privacy and ensuring that you obtain full value from the internet and the products and services we may be able to offer you.
REGISTRATION
In some areas of our website we ask you to provide information that will enable us to enhance your visit to the website or reply to you after your visit. This includes where you register for support services, to download an evaluation version of a product, or to make a purchase. We ask you to give us your name, e-mail address and other information that is needed to supply these services to you.
We may use your personal data for future email contact, support, notification of new products or new versions, general correspondence regarding our products and services and other correspondence which we feel may be of interest to you. If you would rather not receive future emails from us please inform us by email at support@aspaxis.com.
The information you provide will be kept confidential and will be used only to support your relationship with us as outlined in this policy or elsewhere on this website. We will not transfer or disclose your information outside our corporate group except where we need to provide contact details to a payment clearing service (such as WorldPay) in connection with a specific transaction, or if we sell the whole or part of our business.
OUR USE OF COOKIES AND OTHER INFORMATION GATHERING TECHNOLOGIES
The website may use "cookies" (defined below) to enhance your visit. If you do not wish to accept cookies your web-browser should be configured to notify you and/or reject cookies.
A "cookie" is defined as a text message given to a web browser by a web server. The message is then stored by the browser in a text file typically called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them.
SALE OF BUSINESS
If the whole or a part of this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
UPDATING YOUR DETAILS
If any of the information which you have provided to us changes - for example if you change your email address or if you wish to cancel your registration for any of the services provided by us - please let us know the correct details by sending an email to support@aspaxis.com.
YOUR CONSENT
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.
Owing to the global nature of the Internet, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. By submitting your information you consent to these transfers.
HOW TO CONTACT US
We welcome your views about all aspects of this website including this privacy policy. If you would like to contact us with any queries or comments please send an email to support@aspaxis.com.
ASPaxis.com services are provided by Empetus Limited, a company registered in England and Wales, registration number 4042780.
Registered address: 1 Orwell House, Cowley Road, Cambridge CB4 0PP, United Kingdom
VAT registration number: 759 6476 67